FAQ’s

Do I need to order my cupcakes in advance?  No need to order in advance, we welcome walk-in customers! However if you have your heart set on a particular cupcake or if you are needing to place a larger order than 2 dozen, we urge you to call in your order to be certain your order is exactly what you want.

Do I need to pre-pay for my order?  For pickup and delivery orders, we require a credit card to hold your order. Orders placed prior to the day of order date, will not be charged until the day of pick-up or delivery. Our delivery couriers do not accept cash or credit cards.

Can I order a special order a flavor that is not available on the daily menu? Yes, please contact the store for all special orders, minimum order requirements, etc.

Does Delish deliver?  Yes, Delish delivers delish’us treats all over Austin! Please go to DELIVERY for exact delivery charges according to zip code.

Do you ship cupcakes?  We are asked on a daily basis whether we ship our cupcakes. We are currently shipping our, “Do-It-Delish-Yourself” cupcake kit. Please go to Delivery for more info. However, in order to not compromise the quality of our recipe or the integrity of our cupcakes, we choose not to add unnecessary preservatives or freeze them so that they arrive on your doorstep “pretty as a picture”! That being said, we WILL happily overnight you our, “Do-It-Yourself” kit which consists of your favorite of “un-iced” (cup)cakes along with pre-filled pastry bags with your choice of buttercream(s) along with directions to decorate your own Delish cupcakes. Please inquire 512.473.4118 regarding a shipping quote.

How should I store my cupcakes?  We recommend storing your cupcakes at room temperature and enjoying them the day of purchase. If you are planning on serving your cupcakes the day following purchase, we recommend wrapping the box in plastic wrap. We also recommend that all cupcakes with cream cheese icing be refrigerated overnight and brought to room temperature before serving.

Can I call-ahead with an order for same day pick-up?  Of course! Please feel free to call the store at your convenience and someone from the Delish staff can assist you with placing an order over the phone.

Can Delish customize my order by adding my company logo or a picture on a cupcake or cookie?  Yes, please call the store and speak with one of our bakery managers. They will be more than happy to discuss edible image and logo options that are available.

Is it possible to customize orders, spelling out “Happy Birthday”, names, etc?  Yes, we can customize any order. We offer cookie toppers (hand-decorated sugar cookies available in various shapes including: letters, numbers, animals, etc.) as well as “Happy Birthday” Candles, “Congratulations” candles, and cupcake “picks” (hand-decorated occasion toppers). Please call the store for more information.

Does Delish offer custom buttercream colors?  Yes, we are able to custom tint our mexican vanilla buttercream. For more information, please call the store to discuss your tinting options.

Does Delish offer vegan cupcakes?  Not yet, but we are working on our recipes! Stay tuned…

Does Delish offer “mini” or “petite” cupcakes?  Yes, Delish is thrilled to be able to offer our petite cupcakes! Our petites are our 2-3 bite-size versions of our standard cupcakes.

Are there any special ordering requirements for petite cupcakes?  All petite orders require a 2 dozen min. order. as well as a 24 hour advance notice. There is also a 2 doz. min/cake flavor. For every 2 dozen, you may choose one cake flavor. Buttercream selections can be assorted. For example, you could choose vanilla cake and then choose from any of our daily buttercreams, such as Chocolate, Mexican Vanilla, Lemon, Strawberry, Cookies & Cream, etc.

Where do I send a donation request?  Please email your donation request and any additional information at least 60 days PRIOR to your event to: lisa@delishaustin.com regarding your organization, donation request, etc. Please email your donation request at least 60 days prior to your event. Someone will respond to your request as soon as possible.